Appeals Process

Any applicant whose request for credentialing has been denied, withheld or granted in a different form to that requested has the right to apply for a revision of that decision.

Appeals may be made on the following grounds:

An application for appeal must be received by the Director, within 21 days of the original decision.  Notice is deemed to have been given 2 working days after written confirmation of the decision has been either posted or emailed to the potential applicant. 

The application must:

Consideration of appeal 

Appeals will be considered by two College Peer Reviewers (independent of the original application) appointed by the Director.  The Director may either at his/her own initiative or at the request of the two College peers reviewing the original application, call for written or verbal comment and information from a person or organisation, including but not limited to employers, training providers, referees and the applicant.

The applicant will be given reasonable opportunity to respond to any adverse comment he/she receives, but the Director and two College Peer Reviewers are not obliged to disclose any confidential source.

Their recommendation will be considered by the Director before a decision is reached.

In considering the appeal, the Director may:

The applicant will be informed in writing of the outcome, including reasons for the decision, of his/her appeal within 30 days of receiving the original appeal.


The Director may at his or her own discretion, without notice to the applicant, seek advice from a barrister or solicitor in relation to any aspect of an application for review.

If the Director so wishes the applicant shall appear before the Director and/or two College Peer Reviewers at a time and place to be agreed upon.